Öppet köp och Bytesrätt

Enligt Distansavtalslagen har du som kund rätt att ångra ditt köp inom 14 dagar efter det att du har mottagit varan och utan någon speciell anledning. Du bekostar själv returfrakten och ansvarar för att returen kommer fram. Öppet köp och Bytesrätt gäller endast om du kan återlämna varan i oanvänt och oskadat skick. Meddela alltid via e-post om en vara är på väg och skriv då namn, adress samt vad ärendet gäller. 

Vill du veta mer om Konsumentköplagen och Distansavtalslagen, följ länkarna till Konsumentverket och Allmänna Reklamationsnämnden.
www.konsumentverket.se
www.arn.se

Return Policy and  Return Conditions

You can return the product within 14 days of delivery. Please contact Brusewitz before returning any items. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return. Brusewitz suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

In the case of returns all resulting shipping costs are to be paid by the customer.

Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Brusewitz is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Want to switch to another product?

Return the product you have received and send us an e-mail telling us which product you want instead.

In the case of switching to another product all resulting shipping costs are to be paid by the customer.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Brusewitz reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

All enquiries: info@brusewitzdesign.se